Our Custom Glass Design & Installation Process
We design, fabricate, and install custom glass projects for our customers in the Portland Metro area and Southwest Washington. Here’s a peek at our process:
We will go to a customer’s home and measure the area. If the tile is not ready, we can give a rough estimate by email.
The estimator will put together a proposal and email it to the customer.
If the customer approves the bid, they simply sign the online estimate and any options that they are taking, with the approved dollar amount.
Once we receive the signed estimate or the “go ahead”, Accounts Receivable will call the customer to get the 50% deposit. If the bill is less than $500 then we receive payment in full prior to the order.
It will take 7-10 business days for us to receive a shower door.
Once we receive the product, the scheduler will call and schedule a time of installation (We can usually schedule within a day or two.)
We will call the day prior to the install for confirmation.
We arrive and install the product.
Final payment for the product is due at time of completion.